May 29, 2015
00:30 Pilar introduces the subject of engagement at work and
brings up the difficult subject of dealing with mistakes at
Pilar mentions this article which I don't think we touch on in the conversation:
07:15 Lisette shares her updates, talking about the workshops
she's delivering throughout the world!
10:50 We start our "buzz word heavy episode", talking about Engagement. Lisette's most popular article to date has been
Six Strategies to Increase Engagement and Retention
What do we mean by "engagement"?
13:50 The locus of engagement, what aspect of the organisation
do we connect with?
Locus of Engament: understanding what employees connect with at work.
15:20 What Lisette has learned from communities built around
Definition of community: a group of people aligned around a topic or solving a specific problem.
What can we learn from communities?
19:55 Playfulness. Building a safe and tolerant atmosphere where experimentation is encouraged.
The celebration grid. www.happymelly.com/celebrating-success-and-failure/
26:05 Sharing resources and spreading information.
Locus of engagement.
What do individuals look for from companies to help them stay connected?
33:10 Connectors. The importance of connecting people.
42:00 Give people equal attention. Know your people so that you can shape job descriptions around your people.
Lisette mentions her interview with Ralph Van Roosmalen.
47:55 Virtuosos in the group. Recognition.
50:52 Office perks: care or control?